Dr. Archana Nayak Kini

Course Coordinator - Management

CURRENT ACADEMIC ROLE & RESPONSIBILITIES

    Dr. Archana Nayak Kini is an Assistant Professor at the Directorate of Online Education, 娱乐老虎机,森林舞会游戏 Academy of Higher Education, 娱乐老虎机,森林舞会游戏. She brings over 10 years of corporate experience, complemented by 4 years of doctoral research and over 3 years of teaching experience?in management education.?

    She is a results-oriented marketing professional and researcher with expertise in digital marketing strategy, branding, advertising, customer relationship management (CRM), integrated B2B and?market research, project management?and business intelligence. Her industry experience spans both global and domestic clients across diverse sectors, enabling her to bridge academic insights with real-world applications.

    Dr. Kini has taught courses such as Marketing Analytics and Culture and Context in Business, and currently teaches Marketing Management Digital Marketing, Integrated Marketing Communication?and Digital and Web Analytics. Her teaching focuses on applying data-driven insights and strategic thinking to contemporary marketing and business challenges.

    • Teaching & Content Development.?

    • Coordination with campus faculty members?

    • Monitoring the quality of webinars?

    • Creation of assignment/question papers/banks and learner assessment?

    • Handling student queries (LMS/Email)

    • Project mentoring & evaluation/ Valuation of ETE (End Term Exam) papers

    • Support director in development of new courses in IT domain.?

    • 娱乐老虎机,森林舞会游戏 in domain of expertise,?research papers in conferences/indexed journals?

SUBJECTS CURRENTLY TEACHING

Subject Semester / Year
Marketing Management II Term
Digital Marketing III Term
Integrated Marketing Communication IV TERM
Digital and Web Analytics IV TERM

ACADEMIC QUALIFICATIONS

Degree Specialisation Institute Year of passing
PHD Marketing and Management sciences 娱乐老虎机,森林舞会游戏 institute of Management 2022
Post Graduate Diploma in Management (PGDM) Marketing T. A. Pai Management Institute 2007
Bachelor of Engineering Electronics & Communications 娱乐老虎机,森林舞会游戏 Institute of Technology 2004

Experience

Institution / Organisation Designation Role Tenure
Directorate of Online Education Assistant Professor Teaching, course delivery, academic coordination Since 16th October 2023
TAPMI IPM program Visiting Faculty Teaching and academic engagement 3 months
Department of Commerce, MAHE Visiting Faculty Teaching and academic engagement 4 months
娱乐老虎机,森林舞会游戏 Institute of Management (MIM) Dr. TMA Pai 娱乐老虎机,森林舞会游戏 Scholar Doctoral research in marketing 4 years
娱乐老虎机,森林舞会游戏 Digital Network Ltd (part of Udayavani) The 娱乐老虎机,森林舞会游戏 Group Head– Digital Media? Manager – Digital Marketing Digital strategy, branding, and media operations 3.4 years
MAHE Co-ordinator for SAP (University of Miami) Program coordination and liaison 8 months
Callidus Cloud, an SAP company Enterprise Marketing Manager B2B marketing and global campaigns 3.9 years
Infosys Technologies Ltd Associate Consultant - CRM CRM implementation and consulting 1.2 years

AREAS OF INTEREST, EXPERTISE AND RESEARCH

Area of Interest

Responsible AI and Data Ethics, Sustainable and Circular Marketing, Ethical Digital Marketing and Customer Engagement, Digital Platform Markets (FinTech, EdTech), AI and Organizational Transformation, E-commerce and Digital Business Models.

Area of Expertise

Digital Marketing and Customer Engagement, E-commerce Strategy and Platform Models, Branding and Integrated Marketing Communications, Marketing Analytics and Data-driven Decision Making.

Area of 娱乐老虎机,森林舞会游戏

Responsible AI in Marketing, Sustainable and Circular Consumption, Customer Engagement in Digital Ecosystems, Digital Platform Economies, Marketing–Technology Interface.

An empirical examination of customer advocacy influenced by engagement behaviour and predispositions of FinTech customers in India

May 2022

https://f1000research.com/articles/11-27/v2 https://doi.org/10.12688/f1000research.74928.2 Scopus (Q1)

A framework for customer engagement behaviour in the financial services industry: a critical review of evidence

June 2022

Scopus (Q2)

Customer empowerment and engagement behaviours influencing value for FinTech customers: An empirical study from India

May 2023 Organizations & Markets in emerging economies

https://www.journals.vu.lt/omee/article/view/26414 Scopus (Q2)

Brand loyalty in FinTech services: The role of self-concept, customer engagement behavior and self-brand connection

March 2024